Frequently Asked Questions

MOQ varies by product type. For gabion boxes, the typical MOQ is 50 pieces. For rockfall protection nets, it starts from 100 m². For hexagonal wire mesh and chain link fence, MOQ can be as low as 1 roll for first-time orders. We are flexible with new clients and can discuss trial orders.

Standard products (in-stock or common specifications): 7-15 working days. Custom/OEM orders: 15-30 working days depending on complexity and quantity. Rush orders can be expedited with an additional 10-20% surcharge. We always provide accurate lead time in our quotation.

Yes! We provide free samples for most of our product range. The client covers the courier shipping cost (usually $30-80 via DHL/FedEx/UPS). Sample delivery takes about 5-10 days. The sample cost is fully refundable when you place your first bulk order.

We offer flexible payment options: • T/T (Telegraphic Transfer): 30% deposit, 70% before shipment — most common • L/C at sight: For orders above $20,000 • Western Union / PayPal: For small amounts and sample fees • Alibaba Trade Assurance: Available for added security

Absolutely! Custom manufacturing is our core strength. Our engineering team can work with your technical drawings or specifications. We support custom wire diameter (2.0mm–4.5mm), mesh aperture sizes, dimensions, surface treatments (galvanized, PVC coated, Galfan), and packaging. Just send us your requirements.

Our company is ISO 9001:2015 certified. Our rockfall protection nets are CE certified and tested to ETAG 027 European standards. Gabion boxes comply with ASTM A975/A975M standards. We can provide SGS, BV, or CCIC third-party inspection reports upon request.

Quality is our top priority. Every batch goes through: 1. Raw material inspection (wire diameter, tensile strength) 2. In-process QC during weaving/welding/packing 3. Dimensional checks on finished products 4. Surface treatment verification (zinc coating weight test) 5. Final pre-shipment inspection with photos and reports We maintain a <1% defect rate across all shipments.

Yes, we handle complete export logistics: • Sea freight: FOB, CIF, CFR — Tianjin/Xingang Port • Air freight: Beijing Capital Airport (for urgent small orders) • Express courier: DHL, FedEx, UPS for samples • Door-to-door delivery: Available to most countries via our freight forwarder partners Shipping time varies: 15-35 days by sea, 5-10 days by air.

Yes! We regularly participate in major international trade shows including Canton Fair, The Big 5 (Dubai), CONEXPO (USA), and BAUMA (Germany). Factory visits are warmly welcome — we&apos;re located in Anping County, just 2.5 hours from Shijiazhuang Airport or 3 hours from Beijing. We can arrange airport pickup and hotel booking.

Our products serve a wide range of industries: • Civil Engineering: Retaining walls, erosion control, channel lining • Transportation: Highway & railway slope protection, bridge protection • Mining: Rockfall barriers, tailings dam reinforcement • Water Conservancy: River bank protection, dam construction • Military & Security: Barrier systems, perimeter fencing • Landscaping: Garden walls, decorative gabion structures • Coastal & Marine: Breakwaters, shoreline protection

Yes! You can download our latest product catalog from our Download page, or contact us directly and we'll email it within 24 hours. Since prices vary based on specifications, quantity, and current material costs, we recommend requesting a customized quotation for accurate pricing.

Our international sales team speaks English fluently. We also have staff who can communicate in Chinese, Arabic, Spanish, Russian, and French. For other languages, we use professional translation services to ensure clear communication. WhatsApp and Email are our primary communication channels, available 24/7.